Medium

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truematter

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1d ago

Hey Claude, Why Do AI-Generated Interfaces All Look the Same?

Most web apps look strikingly similar even though they do different things for different people. AI contributes to this sameness. We ask…

People walk around a museum, looking at displays of similar looking user interfaces.

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May 13

Stop Wasting Time on Things People Don’t Care About

You can’t magically make users people care about your content. But you can stop spending time on things they always ignore.

A clock face centered over a collage of things that annoy people online: long About content, newsletters, chatbots, and FAQs

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Apr 13

The Best Digital Products Are Made Through Close, Continuous Collaboration

Developers have their superpowers, but they need support from multiple disciplines, start to finish, to make truly exceptional digital…

Three different hands reach out to turn three different gears on a central oval.

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Feb 17

Yes, people hate your digital product. Science proves it.

People are routinely annoyed, vexed, and angered by digital products. Let’s dive into the evidence that demonstrates this (and what can be…

A hand holds a phone that shows a loading screen. Thumbs down and red, angry faces float around the phone.

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Nov 6, 2024

The Best Digital Experiences are Driven by Good Content Strategy

Content Strategy Drives Digital Interactions

Socrates standing in front of a burning Parthenon while using a smartphone.

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Oct 14, 2024

So, You Want To Start Practicing UX…

Starting as a UX Rookie

UX Fantasy Map with Click Rate Cliffs, Technology Tundra, Matrix Mountains, Valley of Peers, Deliverables Desert, New Projectland, Sketch-y Sea, Empathy Path, and Below the Fold Forest locations.

truematter

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Jul 18, 2024

Stop Doing Things People Hate

People will go above and beyond to avoid the things they hate online. Stop following these maddening trends or your users won’t be your…

Angry emoji reacts to pop-ups on websites.

truematter

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Jun 11, 2024

Treat Stakeholders Like Users to Better Understand Their Perspective

Understanding the Stakeholder Perspective

An illustration of a man and a woman doing a hands on activity with sticky notes.

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Apr 17, 2024

A Practical Guide to Uniting UX and Agile

Fusing UX and Development

An image of a nuclear reactor with the overlaid text "AGILE UX.” There are yellow and red sparks of energy flying out of the reactor.

truematter

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Mar 11, 2024

Track Me Not — The New HIPAA Healthcare Website Guidance

A Simple Guide to the New HIPAA Guidance

A lightbulb with internal wires in the shape of the HIPAA emblem shines an orange-red light on a black background.

truematter

truematter

Online experiences don’t have to be frustrating. We’re user experience experts making digital products useful, usable, and loved. #UX #UI #userexperience #web

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